Expert Advice for Your Best Skin
Get complimentary, one-on-one guidance tailored to your skin, goals, and glow. Choose between a quick Product Discovery Call to build a routine that fits your life, or schedule an Expert Zoom Consultation with a licensed esthetician for more in-depth support.
Product Discovery Call
Find the best products for your skin during a no-pressure call with our in-house product expert.
What to Expect:
1. Fill out a short questionnaire about your skin, goals, and current routine.
2. Connect with our in-house Product Specialist during a 15-minute phone call where you can share what you're looking for, ask questions about our formulas, and get thoughtful guidance on the right products for you.
Note: Our Product Specialist is here to support your skincare journey, but cannot provide medical or clinical advice about skin conditions, cosmetic treatments, or prescriptions.
Expert Zoom Consultation
Book a Zoom consultation with our licensed esthetician, Lena, for more in-depth skin support. This one-on-one video session lets you talk through your goals with an expert and get a personalized skincare plan.
What to Expect:
1. Fill out a detailed questionnaire about your skin concerns, routine, and lifestyle.
2. Join a 15-minute video session with our licensed in-house esthetician to talk through your goals and receive a personalized plan tailored to your skin’s unique needs.
WHAT CAN I EXPECT FROM AN EXPERT ZOOM CONSULTATION?
The Expert Zoom Consultation is a 15-20 minute video session with our in-house estheticians and skincare experts. In this session, we take a deep dive into your skin concerns, lifestyle, sensitivities, and overall routine. You’ll also have the option to share photos or details of your current skincare products for more personalized guidance.
WHO SHOULD BOOK AN EXPERT ZOOM CONSULTATION?
This consultation is ideal for customers seeking expert, customized guidance for specific skin concerns such as hormonal acne or sensitivity, and for those looking to build a personalized, effective routine with professional support.
WHAT CAN I EXPECT FROM A PRODUCT DISCOVERY CALL?
A Product Discovery Call is a 15-minute phone appointment with one of our Customer Success Professionals. During the call, we’ll review your skin type, main goals, and current routine. You’ll receive light product education, routine guidance, and recommendations tailored to your needs.
WHO IS THE PRODUCT DISCOVERY CALL BEST FOR?
This call is ideal for customers who are new to True Botanicals or for returning customers looking for a quick product swap or refresher. It’s a great first step to explore our products and find your perfect routine
WHAT ARE THE BENEFITS OF BOOKING A CONSULTATION?
Our consultations give you personalized guidance that’s specific to your skin type, goals, and concerns. Whether it’s a quick Product Discovery Call or a deeper Expert Zoom Consultation, you’ll walk away with tailored product recommendations, routine-building support, and the confidence to get the most out of your skincare.
DO I NEED TO BRING ANYTHING TO MY CONSULTATION?
Please complete the intake form in advance and, if possible, bring your current skincare products. If you have any skin sensitivities, please come prepared to share this with the expert. Our skincare consultations are conducted via Zoom, so we recommend downloading the Zoom app before your appointment.